Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide through our contact forms, consultation requests, or service inquiries.
- Project Information: Details about your property, project requirements, budget range, and timeline preferences shared during consultations or through our website forms.
- Technical Information: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other browsing data collected automatically through cookies and similar technologies.
- Communication Records: Records of correspondence between you and ACE Design & Build, including emails, phone calls, and messages sent through our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information about our services
- To schedule and conduct consultations and project assessments
- To prepare project proposals, estimates, and contracts
- To communicate with you about ongoing projects and service updates
- To improve our website, services, and customer experience
- To send relevant marketing communications (with your consent)
- To comply with legal obligations and protect our rights
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include:
- Essential Cookies: Required for basic website functionality such as form submissions and page navigation.
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve site content and user experience.
- Marketing Cookies: We may use Facebook Pixel and Google Ads tracking to measure advertising effectiveness and deliver relevant content.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website, conducting business, or servicing you (such as email service providers and analytics platforms).
- Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access controls.
Your Rights Under California Law (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information held by us
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at info@acedesignbuild.com or call (310) 438-6866.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
ACE Design & Build
6100 Wilshire Blvd #1200
Los Angeles, CA 90048
Phone: (310) 438-6866
Email: info@acedesignbuild.com
Last updated: February 2026